1) Place your order in the size that fits you most likely. You recieve an automatic order confirmation via email.

2) Send a message to kontakt@gruenten-mode.de with subject field FREE FITTING SERVICE immediately after you placed your order. Tell us your measurements (instructions on the right side) and your extra wishes.

3) Within the next working day we will send you a personal email and confirm your FREE FITTING request. We will indicate a delivery date, too.

 

How long does it take until I recieve my dress? It's 3-4 working days normally to finish your dress (no matter if you used the Free Fitting Service or not). We always indicate the expected delivery date via email. If you need your dress quickly please tell us via email. We do our best to get your dress ready in time.

 

Can I give back a custom made dress? We want you to be happy so we're acting fair generally. But we try to avoid taking back clothes which were made to measure because we cannot resell them anymore. We are willing to improve a custom made garment as long as it's unworn. In that case we may ask you kindly to help us to prevent costs on both sides and communicate productively. Just write us. We will surely find a solution everyone's happy with!

Please make sure where the figures on your measure tape start. There are tricky measure tapes with a blank beginning - please don't add a blank beginning to your measurements. Wear underwear to take your measurements and prepare pen and paper to note them. Hold the measure tape parallel to the ground while measuring. Stand in front of a mirror to be sure the measure tape stays on the right place. Lay the measure tape loosely around your body, don't pull it too tight.

Measure the fullest part of your chest and breath normally. Then measure the narrowest part of your waist. Your waistline lies usually a few centimeters over your belly button. Measure your seat on the fullest part around your bum while standing with feet together.